Your initial consultation will last between 30-45 minutes, but can be longer or shorter depending on your condition. We will endeavour to see you at your stipulated time, but delays can occur due to unforeseen circumstances such as a medical emergency or a complicated consultation. Your patience and understanding are very much appreciated.
Initial Consultation
Medical Examination
A medical examination may be required, you will be treated with modesty and respect. Please advise reception if you need an attendant or chaperone present during the examination, this may be required for female patients.
Skin Allergy Test
If you are presenting for assessment of allergies, you will most likely need a skin allergy test. The tests are performed by Dr Chaudhry during the consultation. There are different kinds of skin allergy tests, but the two most common ones are skin prick tests and skin patch tests. Skin prick test involve scratching, pricking or injected the skin with small amounts of allergens and results are read at 20 minutes. The test causes a small localized and transient allergic response which usually settles in 30 to 40 minutes. In contrast, patch tests involve application of allergen strips (the “patch”) usually on the upper back that stay for 48 hours before results can be read. For these you may need to return for Dr Chaudhry to read the results. In some cases, this can be arranged at your local GP clinic for convenience. These tests are, reliable and considered the gold standard in diagnosis of allergies.
Please be advised that some of the Allergen extracts used for skin testing are not registered in Australia but are authorized for use under special access sections of the TGA act, 1989. Dr Chaudhry is registered with TGA to administer these tests, using these extracts.
Radiology & Pathology
Dr Chaudhry will arrange all Pathology and Radiology, if required and results will be discussed at a Review Appointment. It is our policy not to give results over the phone for reasons of privacy and work efficiency.
Aggressive or Abusive Behaviour
As a patient you will be treated by upmost respect and dignity, we expect the same in return. Dr Chaudhry has a zero-tolerance policy for abusive, aggressive behaviour or any discriminatory, racist or sexist remarks directed toward any staff member. This will lead to automatic discharge from the clinic.
Compliments, Complaints and Feedback
If you are not happy with any aspect of your treatment, we encourage you to speak to us first. Remember, we are here to help and will do our best to address your concerns. Most concerns can be dealt with at an early stage, through simple communication. Dr Chaudhry is happy to speak to you in person or you may wish to speak with the Practice Manager privately.